ZEROEYES’ OPERATIONS CENTER

U.S. MILITARY-TRAINED VERIFICATION 24/7/365 FOR ZERO FALSE ALARMS

ZeroEyes’ proprietary gun detection technology is an added layer of security, but our human, military-trained monitoring is what sets us apart from others.

Every detection goes through our human monitoring centers so we can verify threats before triggering real-time alerts and safety protocols.

A.I. BACKED BY MILITARY EXPERTISE

Human verification and the military experience of our monitoring personnel are key components of our solution. That means ZERO false alarms make it to our customers.

Our team monitors every detection 24/7/365, and once a threat is verified, will notify appropriate security personnel and first responders in as fast as 3-5 seconds, reducing response time and saving lives.

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ALL IN, ALL THE TIME

Our proactive gun detection and situational awareness software never takes a break, and neither do we.

The ZeroEyes Operations Center features redundant systems to make sure it’s always up and running, including multiple locations across the country, multiple internet lines, and backup power sources.

That means no matter what happens, from internet outages to natural disasters, you can rest assured our military-trained experts are on call and monitoring all systems.

We’ll even notify our customers to let them know if their cameras are down and need attention.

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CUSTOM COLLABORATION & TRAINING

We understand that if alerts aren’t given in a meaningful way, they won’t be effective.

We conduct extensive drills and pilots involving our customers and first responders before our solution is fully installed, and partner with 9-1-1 dispatch to send alerts to them directly.

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PROTECTED BY ZEROEYES

WHEN THE ZEROEYES’ PROPRIETARY A.I. TECHNOLOGY DETECTS A GUN, HERE’S WHAT HAPPENS:

An image appears on the operator’s screen with a green box around what the A.I. system identifies as a gun.

The operator will enhance the image to verify whether it’s truly a gun or not; they can do this in under one second.

After verification, the operator will either press the “dispatch” button or determine the alert was a false positive.

If the operator presses the “dispatch” button, a series of alert steps immediately take place, outlined below.

An alert is distributed to your mobile app and your desktop. At the same time, people on the scene will receive that alert in as fast as 3 to 5 seconds on their mobile phones and desktops.
If RapidSOS is enabled, the PSAP, which is the public safety answering point or 911 Call Center, will also receive that same alert.
That means your local staff, your school resource officer on the scene, and local police will all receive the alert on their mobile phone and desktop in as fast as 3 to 5 seconds.
We then call the points of contact on the scene to verify that they’ve received the alert.
At the same time, on a different phone, another ZeroEyes operator will call the 911 Call Center.
In the event the customer doesn’t have RapidSOS turned on, we will still call and alert your local police dispatch and describe what we saw at the location regarding the gun detection.
That means in under 60 seconds, our ZeroEyes Monitoring Center verifies that everybody who needs to be notified received the alert.

The ZeroEyes Operations Center also features redundant systems to make sure it’s always up and running 24/7/365, including multiple locations across the country, multiple internet lines, and backup power sources.

That means no matter what happens – from power outages to natural disasters, you can rest assured our military-trained experts are on call and monitoring all systems.

We’ll even notify our customers to let them know if their cameras are down and need attention.

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TIME IS LIFE: CRITICAL SECONDS MATTER

Scan

for guns everywhere there’s a camera with 24/7/365 coverage.

Detect

guns with actionable visual intel of location & description of perp.

Verify

every alert through our human operators to prevent false alarms.

Alert

security and first responders of the threat in as fast as 3-5 seconds.

Respond

to the threat with actionable intelligence such as perp location and description.

ZEROEYES & RAPIDSOS INTEGRATION

Combining ZeroEyes’ A.I. gun detection capabilities with RapidSOS emergency-response technology allows us to provide first responders with the real-time information they need to make accurate and more-informed decisions.

In an emergency, the integration allows ZeroEyes to send critical data directly to local 911 agencies through the RapidSOS platform, taking a multi-step process down to seconds.

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